Kingdom handles payments through credit cards, e-wallets, bank transfers and cryptocurrencies. The operator sets a €100 minimum withdrawal and caps daily cashouts at €1,000, with a €10,000 monthly limit. Withdrawal requests are typically processed within three banking days, though that window can stretch depending on the payment channel and whether additional verification is required.
Getting money out of your account
Withdrawals run through bank transfers, e-wallets and cryptocurrency. The minimum you can take out is €100, and the operator allows one pending withdrawal per payment method at a time. You can make one withdrawal request per 24-hour period, depending on the method you choose.
Here's how the process works:
- Log in and head to the cashier section
- Select your withdrawal method from the available options
- Enter the amount — it must meet the €100 minimum
- Confirm the request and wait for processing to begin
- Complete identity verification if this is your first withdrawal
Worth remembering: your initial deposit must be wagered at least once before you can request a withdrawal. The operator may deny a payout if your total bet amount is less than your last deposit amount — a standard anti-money laundering measure.
Funds labelled as "Bonus" or those tied to aborted games cannot be withdrawn. The operator will not send withdrawn funds to a different source from the one used to deposit unless you provide sufficient documentation, and third-party account withdrawals are not processed under any circumstances.
How long a payout actually takes
The operator states that withdrawal requests are typically processed within three banking days. That processing time can extend if the payment channel requires extra checks, if your account needs additional verification, or if the request falls over a public holiday or weekend.
The three-day window covers the operator's internal processing — it does not include the time your bank or payment provider needs to credit your account. A bank transfer reaching your account on day five or six is well within normal range, and e-wallet arrivals often land faster once the operator releases the funds.
If verification documents are requested, expect the timeline to pause until those are reviewed and approved. The operator's KYC team typically completes reviews within 48 hours, but that's a separate clock from the withdrawal processing itself.
What it costs and where the ceilings are
The operator imposes a €1,000 daily withdrawal limit and a €10,000 monthly cap. These limits apply across all payment methods, and the operator reserves the right to alter the maximum withdrawal amount for each payment system per transaction at any time without prior notice.
| Limit type | Amount |
|---|---|
| Minimum withdrawal | €100 (or currency equivalent) |
| Daily withdrawal cap | €1,000 (or currency equivalent) |
| Monthly withdrawal cap | €10,000 (or currency equivalent) |
| Maximum win per day | €100,000 (or currency equivalent) |
There's also a strict daily win limit: the maximum amount you're eligible to win in any single calendar day is capped at €100,000. Any winnings exceeding this daily limit will be adjusted accordingly, regardless of how much you've requested to withdraw.
The operator does not publish withdrawal fees in the available terms, so assume that payment providers may levy their own charges — particularly for bank transfers or currency conversion outside the eurozone.
Funding your account
Deposits are accepted via credit cards, e-wallets, bank transfers and cryptocurrencies. The minimum deposit amount varies depending on the payment method and is specified on the deposit page itself — the operator does not publish a universal minimum in its terms.
Good to know: you must use payment methods registered in your own name. Third-party payment methods are prohibited, and deposits must come from a personal account rather than a business one. Chargebacks, reversals or cancellations on your account are not permitted.
For cryptocurrency deposits, use the wallet credentials that were valid at the time you made the deposit. Do not reuse old wallet addresses without confirmation from the support team — blockchains move on, and an outdated address can send funds into the void.
Refunds are generally not permitted for completed transactions. Exceptions may be made if a deposit was made in error due to a technical failure and not used for gaming, if a duplicate transaction was processed, or if your account was compromised. Refund requests must be submitted within 24 hours of the transaction.
Proving who you are
Identity verification kicks in when you make an aggregate lifetime total of deposits exceeding €2,000, request a withdrawal of any amount, or attempt a transaction the operator deems suspicious. The operator uses three stages of due diligence: simplified for extremely low-risk transactions, standard customer due diligence as the default, and enhanced checks for high-risk customers or large transactions.
You'll be asked to provide:
- A copy of a government-issued photo ID, in some cases front and back — the document must not expire in the next three months
- A selfie holding the ID document
- A bank statement or utility bill dated within the last three months
KYC reviews are typically completed within 48 hours. Until verification is approved, your withdrawal request will remain pending, and no funds will be released.
When a payout is late or refused
The most common reasons a withdrawal gets held are incomplete verification, wagering requirements not yet met, or a mismatch between your deposit method and your withdrawal request. If your payout is delayed beyond the stated processing window, contact the operator's support team directly — they're the only ones who can access your account and act on a pending request.
Have your transaction date, the amount requested, and the payment method ready when you get in touch. Live chat is available 24/7, or you can email [email protected] for assistance. For formal complaints, write to [email protected] — the operator aims to resolve live chat complaints within two weeks, or up to eight weeks for complex issues, and email complaints within 60 business days.
Disputes concerning game outcomes must be reported within seven calendar days of the session ending.
Gamble responsibly
Money moving in and out of a gambling account should feel straightforward, never stressful. If managing your balance or waiting for a withdrawal starts to feel overwhelming, that's a sign to step back. You can set deposit limits, losses limits or time session limits through the operator's responsible gambling tools, or contact support to arrange a cool-down period between one hour and 48 hours. For longer breaks, self-exclusion is available for a minimum of one day, or via the Curacao eGaming self-exclusion form for a period not shorter than six months. Free, confidential support is available in the UK through GamCare at www.gamcare.org.uk or by calling the National Gambling Helpline on 0808 8020 133 (free, 24/7). BeGambleAware also offers guidance at www.begambleaware.org. Access to gambling is restricted to those aged 18 and over (18+).
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.